IS SHIPPING FREE?
Shipping is free all around the globe on most items.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have ordered multiple items, each item may be shipped from the a different warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your entire order and to get it to your doorstep as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from one of our many domestic & international warehouses and we will do everything we can to get you your order as fast as possible! Due to the popularity of our offers, please allow an estimated 1-4 weeks for your order to arrive at your doorstep (depends on location and product). Please note, that due to the extreme popularity of our offers, these are only estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in such cases, because the packages are insured, we will send you a new package. Please see our refund and return policy for when these might be applicable to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.